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Gyakran Ismételt Kérdések

We use;
Registered Mail: International Registered Mail with tracking. It takes around 10-40 days for delivery to destination country.***
Express Mail Service: International Express Mail Service with tracking. It takes around 5-15 days for delivery to destination country.***

***More details please read our Shipping Policy page.

Igen, világszerte szállítunk, azonban minden ügyfél felelős azért, hogy dohányt juttasson el az országába, mivel a dohánytörvények országonként eltérőek.

We are happy that our delivery rate is approximately 90%.
Our shipments arrive to destination country approx. within 3-5 business days (not delivery to Buyer). Because we cannot have any information about delivery time for local postal service as well as customs procedures.
Some local customs starts the customs clearance process late (10-40 days) and unfortunately we don’t know the reason.
Some shipments are processed with a delay and the delivery time may be extended up to 40 days.
So, all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.
Please read our Shipping Policy for details.

A legtöbb fizetési módot az alábbiak szerint támogatjuk;

Multiple Payment Methods–> We use AstroPay as a payment provider for accept credit card. They support most of payment methods which are credit card, local payments, faster payments, online bank transfer, etc.
Union Pay–> Chinese customers
Sofort–> Sofort is available in Austria, Belgium, Czech Republic, France, Germany, Hungary, Netherlands, Slovakia, Spain, Sweden, Switzerland.
Crypto Payments–> Global customers
Bank Transfer EU–> European customers
Bank Transfer International–> International customers
Faster Payments UK–> Faster Payments is one of the ways you can send money electronically in the UK. It’s a real time payments system.
One-click payment with your UK mobile banking. No card details required.
Csatlakozzon bankjához, és azonnal fejezze be vásárlását!
HSBC, Barclays, Lloyds, Royal bank of scotland, Revolut and more…

LOWEST PRICE GUARANTEED
We are procuring all products directly and only from Official Importer.
All cuban and world cigars are stored in a Bonded Warehouse. Bonded warehouse is duly controlled by Customs and relevant governmental agencies. Not paying any duties and taxes as located in a Bonded Warehouse and thanks to this we can provide you the top quality cigars&tobaccos for an affordable price.

TAXES & DUTIES
Our cigars are in Bonded Warehouse and not subject to Customs Duties and VAT for shipper. That’s the reason of our lower price than other sites.
Please be aware that your delivery may also be subject to customs duties and taxes, over which we have no control, and which MUST be borne by you.
So, all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.
Please read our policies for details;
Shipping Policy
Terms&Conditions

KÖZVETLENÜL HIVATALOS IMPORTŐRÖK
Mi beszerzése minden termék közvetlenül és csak a hivatalos importőr és közvetlenül szállított használata drop shipping szolgáltatás.
A szállítmányok nem uniós országokból kerülnek befejezésre.
Tehát minden ügyfélnek tisztában kell lennie a helyi vámjogszabályokkal a tengerentúli (nem uniós) országokból származó online dohánytermékek postai úton történő vásárlásáról, mielőtt megrendelést adna le.

A Corona vállalatcsoport része vagyunk, és 2010 óta dolgozunk a dohánypiacon.
Így mindig biztonsággal rendelhet weboldalunkon.

PLEASE NOTE THAT
We should declare order as “Cigar” on the Customs Declaration Form, due to customs regulation in source country.
We can not declare your specials as “Gift, etc“).

Ha nem ért egyet, kérjük, ne rendeljen.
Minden vásárlónak tisztában kell lennie a tengerentúli (nem EU-s) országokból származó online dohánytermékek postai úton történő vásárlásával kapcsolatos helyi vámszabályokkal, mielőtt megrendelést adna le.

NOTE: Cuban and Non-cuban cigars orders will be declared as “TOMPUSI” it means CIGAR).

Szállítási szabályzat
Általános Szerződési Feltételek

Mennyi ideig tart a megrendelés kézbesítése?

We are happy that our delivery rate is approximately 90%.
Our shipments arrive to destination country approx. within 3-5 business days (not delivery to Buyer). Because we cannot have any information about delivery time for local postal service as well as customs procedures.
Some local customs starts the customs clearance process late (10-40 days) and unfortunately we don’t know the reason.
Some shipments are processed with a delay and the delivery time may be extended up to 40 days.
So, all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.
Please read our Shipping Policy for details.

When will my order shipment tracking status will be updated!

First of all, you should know that your order is TOBACCO.
As we stated during the completion of your order on checkout section, all customers must be aware of their local customs laws about purchasing online tobacco from overseas (non-EU) countries by post before place an order.
There are two possibilities;
• Destination Country Customs begins processing your order and its cleared successfully (Package passes customs without any problem.) and handled to local transfer center for delivery to you (This period takes 5-30 days and depending on customs workload and speed. This period is completely beyond our control).
After clearance from customs, destination country carrier will be updated order shipment status and you will be able to track your order. It will be delivered soon.
• Destination Country Customs begins processing your order, but it cannot pass (According to Destination Country Customs law tax or some other situation might cause it).
If this happens, order can return or not. It belongs to destination country customs rules.
For details you will need to contact your local customs administration.
If order returned you have two options;
* Request Reship–> Please read our Reship Policy.
* Request Refund–> Please read our Refund Policy.
You can find all details about it in our useful pages below;
Shipping Policy
Terms & Conditions

A megrendelések vámproblémáktól is függhetnek, és egyes országok vámhatóságai nem fogadják el a dohánytermékeket, és "Visszaküldés a feladónak. A tétel tiltott tartalmat tartalmaz". Tehát megrendelését elutasítják és visszaküldik. Kérjük, olvassa el a visszaküldési szabályzatot a részletekért.

Amikor elfogadjuk a fizetést, 1 napon belül megkezdjük a szállítási folyamatot.
Tehát, ha az ügyfél törölni szeretné a fizetett megrendelést, vegye fel velünk a kapcsolatot e-mailben a szállítás előtt.
Kérését a lehető leghamarabb teljesítjük.

Kérjük, vegye figyelembe, hogy;
Ha az ügyfél 1 napon belül nem veszi fel a kapcsolatot, és a megrendelést kiszállították, akkor azt nem lehet törölni.

Bevásárlókocsi
VISSZA AZ ELEJÉRE